Fractional Chief of Staff and Marketing Executive (CMO) — Medical Weight Loss
Company Profile
Founded by Dr. Christine James, Sound Medical Weight Loss is a boutique, physician-led weight-management clinic in Kirkland, Washington, that pairs personalized medical care with advanced metabolic and hormone treatments. Dr. James developed her first weight-loss program in 2012 within a sleep center, then launched independently in 2016.
The clinic runs with a close-knit team of roughly 10 employees — nurse practitioners, a physician assistant, an office manager, medical staff, and in-house marketing and social media. The practice serves both individual patients and a large corporate client.
The practice is pursuing growth through a new, more accessible online program and additional corporate partnerships.
Situation
As Medical Director and Owner, Dr. James had been the driving force behind both clinical care and business growth. To scale the practice — and to free herself to focus on growth, business development, and new corporate relationships — she needed senior operating and marketing leadership, but a clinic her size could not justify full-time executive hires. Vendux partnered with Sound Medical Weight Loss to fill two complementary, right-sized fractional roles.
Fractional Chief of Staff — brought in to take ownership of day-to-day operations: building playbooks and accountability, fine-tuning operations and addressing compliance, training staff, streamlining and automating tracking and billing, optimizing the corporate employee program to scale, and providing a strategic, CFO-level view of expenses and profitability.
Fractional Marketing Executive (hands-on CMO) — engaged to help set the clinic’s marketing course, clarify its vision and align marketing message with its business services, differentiate its concierge level services from the large GLP-1 mills and position the clinic for the pursuit of additional corporate clients.
“As a physician and business owner, I was wearing too many hats and knew I needed experienced operational and marketing leadership to grow — but a boutique clinic our size cannot justify full-time executives. Vendux understood that immediately. They listened carefully and matched us with two outstanding fractional leaders: a Chief of Staff who brought structure, scalability, accountability, and a clear financial view to our operations. The Marketing Executive helped us objectively clarify our vision and align our marketing with where we want the business to go. Their right-sized approach gave me back the time to focus on what I do best — caring for patients and growing the practice.”
Dr. Christine James, Medical Director & Owner, Sound Medical Weight Loss