Sales-Centric or Omphaloskepsis

Company-centric organizations suffer from omphaloskepsis, the preoccupation with themselves to the exclusion of everything else. Way more time and energy are spent internally than with customers. What is your organization like?

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The Good, The Bad, and The Ugly

The good, the bad, and the ugly of Sales Management is a very personal view. My list is the summary of observations over decades of working as and with Sales Managers. The list is long, so here are just two "highlights": Unresponsiveness and Low Emotional Intelligence.

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The 5 Levels of Leadership

True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than ‘the boss’ people follow only because they are required to, you have to master the ability to invest in people and inspire them.

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Do Not Hire Your First VP of Sales

The executive recruiting process will take 6 months, it is going to cost you $50-70k, and you will fire the person after 12-18 months and start over. When it is time to scale through sales, do not HIRE your first VP of Sales!

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The Role of Trust in Leadership

Four behaviors that are essential in building trust when you are a leader: hard work, be quiet sometimes, model the behavior, and be accountable. It was a blog titled “Trust,” published some time ago, that got me thinking. How many times have I referenced trust as a foundation in leadership?

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