Very early in my career, I learned that if you ask questions you are leading the conversation. And to this day I find that this holds true every time. Asking questions is powerful. In addition to leading a conversation, it has many other positive effects.
Read More… now let’s make the Right Decision. A sales team without a leader is like a sports team without a coach. If finding a skilled, experienced sales leader is a top priority, and the urgency of filling the void is recognized, it is the ideal time to bring in …
Read More… a leader can do in the office to make this a great place to work: Get up and walk around to greet a visitor, refuse to send in-office emails and rather seek a conversation, know the how-to details, manage by sitting around, and do your share in shared spaces.
Read MoreThe ballad of John Maynard tells the story of him at the helm of a steamship on Lake Erie. The ship catches fire in the middle of the lake, and John steers it to shore. John Maynard was a leader. Because leadership is earned.
Read MoreI sometimes use the term Corporate Soldier to describe a person in an organization. In my playbook, this is not a term of endearment or respect. I use it to contrast this person from a true leader.
Read MoreThe customer had researched and told us that he could buy the same product for half the price. I quickly congratulated him, told him we would never change our price, stood up, and left. It was not the end of my career … and a great learning experience on how to recognize and avoid traps.
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