The first thing is to realize that YOU cannot force it. This is not about your product, or your price, or you. This is a response to a situation the client is encountering.
There are surveys that suggest that not enough people say “Thanks” in the office. Research says that only 10% of adults say “Thanks” to a colleague every day, and just 7% express gratitude daily to a boss.
Read More
As a Sales Leader, a question when it comes to communication is: how do I approach a conversation with a team member? What do I say? And what do I avoid? This is my list of best practices for the leadership conversation.
Read More
I was reading an article recently on six phrases managers need to stop using in team meetings, and one phrase, in particular, struck a chord with me: “In my opinion…” As a leader, stating an opinion carries grave dangers!
Read More
Very early in my career, I learned that if you ask questions you are leading the conversation. And to this day I find that this holds true every time. Asking questions is powerful. In addition to leading a conversation, it has many other positive effects.
Read More
Every leader knows the importance of communication. And a surprising number fails in this vital skill. Whether it is verbal, non-verbal, written, visual, in-person, email, text, phone, ... all you have to remember is: JUST DO IT. If you want to be a leader, there is no excuse.
Read More