True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves.
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Over the years, I have heard many people, quite often in senior management, go around and around, in meeting after meeting, about why sales are down. Now, of course, there are times when the economy is off, or a particular industry is hit especially hard. But if you ask these same companies about the specifics of their sales peoples' activity, they either can't answer the question or don't know what you're talking about.
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