Empowerment allows a team of people to achieve defined goals without explicit leadership intervention as each individual operates autonomously within their set of skills and responsibilities.
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The cornerstone is “global,” the idea of having a disconnected team spread out around the world. I suggested a few ideas on how to bring the disconnected team together earlier, and in this article, I want to expand on this and provide a broad list of tools.
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Over the years, I have heard many people, quite often in senior management, go around and around, in meeting after meeting, about why sales are down. Now, of course, there are times when the economy is off, or a particular industry is hit especially hard. But if you ask these same companies about the specifics of their sales peoples' activity, they either can't answer the question or don't know what you're talking about.
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