Posts in Skills
DO NOT DISCOUNT!

Discounting reduces the value in the eyes of your customers. And that is terrible news mid- and long-term. And even worse, it is often meaningless for the short-term. If you are successful in closing a deal by offering a discount, the psychology that is at work when you do has detrimental effects.

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Persistence

Most of your prospective customers will not buy from you instantly. You cannot simply introduce someone to your product or service once and expect that they will go the rest of the way by themselves. Studies have shown that only about 2% of sales will close after the first meeting.

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Empowerment, or the Perception of Feeling Empowered

Empowerment allows a team of people to achieve defined goals without explicit leadership intervention as each individual operates autonomously within their set of skills and responsibilities.

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The Price Question

When someone says, 'Just tell me the price,' I just tell them the price. Someone who says that clearly has their guard up. This person likely doesn't want to be sold. You won't get anywhere trying to dissuade them from jumping right into pricing. They'll likely dig their heels in even further and feel like you're hiding something.

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The Power of Asking Questions ... And There Is No Downside!

Try to practice asking more questions in your everyday conversations. Instead of telling someone something, ask them a question. Intelligent questions stimulate, provoke, inform and inspire. Questions help us to teach as well as to learn.

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Why Do "Sales" Organizations Always Skip the First Step of Sales

Over the years, I have heard many people, quite often in senior management, go around and around, in meeting after meeting, about why sales are down. Now, of course, there are times when the economy is off, or a particular industry is hit especially hard. But if you ask these same companies about the specifics of their sales peoples' activity, they either can't answer the question or don't know what you're talking about.

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