Don't Shoot the Messenger

Everyone has to deliver bad news sometimes. Own it, deliver it, and move on. But only be a bearer of bad news when it is yours. Don't get caught in a trap being the messenger for bad news that really ought to be delivered by someone else. And on the flip side, do not engage messengers yourself.

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Body Language in the Age of Remote Selling

Body language is a mysterious, unspoken way that people unconsciously communicate what is really on their minds. The importance of body language in sales lies in the fact that many buyers are either unsure of or reluctant to openly communicate their intentions.

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Hope Is Not a Strategy

It comes out so easily because it is soft; it is non-committing. We don’t want to be wrong, giving incorrect information. On the other hand, to hope for something to happen is to want an outcome that makes our life better in some way. Envisioning a better future motivates us to take steps to make it happen.

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Winery Clubs - D2C At Its Best

In recent years they have done a fantastic job on me! There are charges on my credit card, and in turn, I receive very regularly the ‘gift’ of a great variety of wines unavailable in my local wine store.

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Selling With a Paradox Mindset

Choosing one side of a paradox would be delightfully clear and easy. Though the world is not black and white, it comes in all shades of gray, it is nuanced, and there are no easy answers, no silver bullets.

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Overcoming the Confirmation Bias

Confirmation bias: we make a snap judgment within the first minute - or possibly even before meeting the candidate - and then spend the rest of the interview looking for data to support this initial hunch. Why? Because we hate to be wrong.

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Cheap, Unbound, Convenient, …

In a recent conversation with a fellow gig-entrepreneur, we were discussing what our economy is about and how the gig model is a perfect fit. The attributes we collected were "cheap," "unbound or free," and "convenient."

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The Ultimate Guide to Communication

Although every leader knows the importance of communication - for the success of their organization, their people, and themselves - a surprising number of leaders fail in this vital skill. According to a survey, only 10 percent of frontline leaders are effective at conveying performance expectations and facilitating clear agreement on the next steps.

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5 Signs Your Small Business Is In a High-Growth Phase And Needs a Fractional CFO

We’re talking about 5 signs your small business or start-up is in high-growth mode and how you can collaborate with a Fractional CFO to ease the pain.

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