Posts tagged CXO
After the Close: Designing the Handoff That Turns Acquisition Into Loyalty

There's a moment in every deal that almost no one designs. The contract is signed, the sales team rings the bell, and the customer — who has just spent real money on a promise — is quietly passed to whoever happens to handle “onboarding.” That handoff is where loyalty is won or lost, and most companies treat it as an afterthought.

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Fractional CXO vs. CRO vs. CCO: Who Owns What in the Revenue Lifecycle

Every few weeks a founder or owner asks me some version of the same question: “Do I need a CRO, a CCO, or a CXO — and what's the actual difference?” It's a fair question. The titles have multiplied faster than anyone's ability to keep them straight, and hiring the wrong one is an expensive way to find out you misread the problem.

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Niche Positioning in Action: Examples Across Fractional CXO Roles

If fractional specialization is the engine that drives demand, niche positioning is the fuel. But what does a strong niche look like in practice?

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